Shipping policy
Last updated: June 26, 2026
Thank you for shopping with Miniwestgroup. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
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Orders are typically processed within 2–3 business days after payment has been successfully received.
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Orders are processed from Monday through Friday, excluding weekends and public holidays.
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Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Time
Estimated delivery time is approximately 30–45 business days, depending on the destination country or region, customs processing, and local carrier operations.
Please note that delivery times are estimates only and are not guaranteed.
Shipping Delays
Occasionally, shipments may be delayed due to circumstances beyond our control, including but not limited to:
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Severe weather conditions
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Natural disasters
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Customs inspections
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Transportation disruptions
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Carrier delays
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Public holidays
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Other unforeseen logistical issues
If such circumstances occur, your order will be shipped or delivered as soon as these conditions have been resolved. We appreciate your patience and understanding.
Shipping Rates
Shipping fees and free shipping eligibility vary depending on your destination country or region.
The available shipping methods, applicable shipping charges, and any free shipping thresholds for your location will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you via email.
You can track your shipment at:
Please allow a short period for tracking information to become available after shipment.
Lost Packages
If your package appears to be lost during transit or has not arrived within the expected delivery timeframe, please contact us as soon as possible.
We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If an incorrect or incomplete shipping address is provided, processing or delivery may be delayed. Please contact us immediately if you need to update your shipping information before your order has been dispatched.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Store Name: Miniwestgroup
Legal Representative: RICH HEIDA
Email: admin@miniwestgroup.com
Phone: (209) 765-1934
Business Address:
Multi-member LLC • 5851 County Road V, Stratford, TX 79084, United States